At VK Medical Center, we aim to provide reliable and timely healthcare and diagnostic services.

* Cancellation or refund requests for online bookings should be made before the scheduled appointment or service.
* Refund eligibility will depend on whether the service has already been provided or processing has already commenced.
* Once a diagnostic test, scan, consultation, home collection, or other service has been completed, the amount paid may generally be non-refundable.
* If a service is cancelled by VK Medical Center due to unavoidable circumstances, the customer may be eligible for a refund or rescheduling, as applicable.
* Any eligible refund will be processed through the original payment method, subject to applicable payment gateway/banking timelines.
* Refunds may be subject to applicable transaction or processing charges, where permitted.
* For refund or cancellation assistance, please contact VK Medical Center using the contact details provided on our website.